Referral Hotline: (773) 413-1902 ׀ Monday – Friday: 9:00am – 4:30pm
A note to patients with the Blue Cross HMO insurance plan called Essential Health Partners (EHP IPA)
Adult referrals MUST BE directed in-network. If your provider states it is medically necessary to go out-of network, the PCC Referrals Department must obtain authorization approval from EHP before the appointment(s) relevant to your referral(s), thus, please allow time for processing. Out of Network requests may not be approved.
For every pediatric referral the PCC Referrals Department must obtain authorization approval from EHP before the appointment(s) relevant to your referral(s). Out of Network requests may not be approved.
Stroger (CCHHS) offers free care to Cook County residents without insurance who enroll in their Carelink program. PCC Referrals Department will call you once the referral has been submitted. Then, Stroger will schedule your appointment and inform you via automated call 2 weeks before the appointment & 2 days before to notify you. Stroger may take 6 weeks or more to schedule your appointment.
West Suburban & Bright Light offer imaging & testing (X-Rays, MRIs, etc.) at a discounted rate for uninsured patients.
Many referrals are ready by the time of patient check-out and are available in the MyPCC Patient Portal. However if further processing is required:
Once your referral is ready, it will be faxed to the destination; simply call them to schedule an appt. If you want a copy:
If a referral isn’t visible in your Patient Portal, it is still being processed. For updates, please:
Once your referral has been processed, the PCC Referrals Department will contact you to inform you.
PCC Referrals Department is unable to guarantee sooner appointment availability for referred facilities/providers, but if desired, you can request the facility/provider to be changed.
Referrals typically expire after 6 months.
Insurance approval effective dates can be found on your referral within the ‘Referral Order Information’ section and in the ‘Order Name’ subsection, listed near the bottom.
If it has expired, please call the PCC Referral Hotline or send a message via the MyPCC Patient Portal to request for it to be updated.
PCC Community Wellness Center is dedicated to providing comprehensive, accessible, and compassionate healthcare to individuals and families.
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