Who We Serve

Most of PCC patients live in the Chicago Community Areas of Austin, Belmont-Cragin, Dunning, East Garfield Park, Hermosa, Humboldt Park, Logan Square, Montclare, North Lawndale, Portage Park, West Garfield Park, West Town as well as the near west suburbs of Berwyn, Cicero, Maywood, Melrose Park, and Oak Park.

 

Patients 2016

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Community Impact 2016

 11 Health
Centers
impact centers
 5 Hospital
Partners
impact hospital
 2 Dental
Clinics
impact dental
 10 Behavioral Health
Locations
impact behavioral services
4 Birthing
Locations
impact birth locations
 
 48,357
Patients
impact total patients
 
47,935 Medical
Patients
impact med patient
 
 3,116 Dental
Patients
impact dental patients
 
 3,758 Behavioral
Health Patients
impact bh Patients
 
85 Birth Center
Admissions
impact admissions
 
175,648
Total Visits
impact visits
 
152,019
Medical Visits
impact med visit
 
5,214
Dental Visits
impact dental visits
 
16,875 Behavioral
Health Visits
impact bh visits
 
1,237
Births
impact births
 
410
Employees
impact staff
 
20 Social Service
Partners
impact ss partners
 
8 School
Partners
impact school
 
880
Farm Visitors
Impact farm
 
6,383 New Books
Distributed
impact books

yogacare teacher 1We are incredibly grateful to our donors who have invested in PCC and our services. Through collaborative efforts, we have been able to sustain existing services and expand new programs.

Corporate, Foundation, and Government Donors

* For individual donors, please see our annual reports.

 

Hospital Partnerships

 

Service Partnerships

 

Academic Partnerships

PCC strives to meet the standards set by leading health care organizations in order to ensure optimal operations. PCC is Joint Commission accredited for all services surveyed under the Comprehensive Accreditation Manual for Ambulatory Care as well as Primary Care Medical Home (PCMH). PCC has been Joint Commission accredited since March 2008 and PCMH certified since February 2014. The Joint Commission's PCMH Certification focuses on care coordination, access to care, and how effectively a primary care clinician and interdisciplinary team work in partnership with the patient (and when applicable, their family). PCMH standards are highly aligned with PCC's aim to provide "care centered around you."

Several PCC sites have received National Committee of Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) Recognition. NCQA's mission is to improve the quality of health care. PCMH health centers, like PCC, utilize interventions such as care coordination, electronic health records, and team-based care to deliver optimal care. PCC Austin and Lake Street have been recognized as Level 3, PCC Melrose Park, South, and West Town have been recognized as Level 2, and PCC Salud has been recognized as Level 1.  

The Birth Center at PCC, Illinois' first freestanding birth center is accredited by the Commission for the Accreditation of Birth Centers. Attention to standards set by the American Association of Birth Centers ensures the delivery of the highest standard of care.

CABC Joint Commission NCQA

PCC Community Wellness Center (PCC) began in 1980 as the Parent Child Center, a three-room clinic at West Suburban Medical Center that offered prenatal, postpartum, and infant care for underserved residents of Chicago’s Austin community. In 1992, PCC was incorporated as an independent, 501(c)(3) nonprofit organization. PCC attained the status of a Federally Qualified Health Center (FQHC) look-alike in 1994 and received full FQHC recognition in 2002.

Since then, PCC has grown to encompass 11 health centers, serving Westside Chicago and the near west suburbs. PCC also provides care at West Suburban Medical Center, Westlake Hospital, Norwegian American Hospital and Loretto Hospital.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
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1980 (April) Parent Child Center founded as part of West Suburban Medical Center
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1992 (June 26th) PCC Community Wellness Center (PCC) incorporated as an independent, 501(c)(3) nonprofit organization
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1993 Established Maternal Child Health Fellowship
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1994 Attained status as a Federally Qualified Health Center look-a-like from the U.S. Department of Health and Human Services’ Health Resources and Services Administration
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1997 Opened PCC Austin Family Health Center
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1998 Established Community Medicine Fellowship and Reach Out and Read Program
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1999 Opened PCC Clinic at The Boulevard (formerly Interfaith House)
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2002 Attained status of a Federally Qualified Health Center from the U.S. Department of Health and Human Services’ Health Resources and Services Administration
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2003 Opened PCC Salud Family Health Center
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2004 Opened PCC Erie Court Health Center
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2006 (April) Opened PCC South Family Health Center
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2007 (January) Established Integrated Behavioral Health Program
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2007 (March) Opened PCC Melrose Park Family Health Center (formerly PCC North Avenue Family Health Center)
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2007 (April) Opened PCC West Town Family Health Center within Norwegian American Hospital
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2008 Achieved The Joint Commission accreditation
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2009 (October) Opened PCC Walk-In Wellness Center at Norwegian American Hospital
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2010 (January) Opened newly constructed PCC Austin Family Health Center
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2010 (February 1st) Electronic Health Records first implemented
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2010 (July) Established Oral Health Program
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2011 (June) Established PCC Austin Produce Market
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2011 (July) Opened newly renovated PCC South Family Health Center
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2013 (February) Received unanimous approval from the Illinois Health Facilities and Services Review Board to establish Illinois’ first freestanding birth center
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2013 (March) Opened PCC Walk-In Wellness Center at West Suburban Medical Center
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2013 (May) Renovated PCC Salud Family Health Center
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2013 (August) Renovated PCC Lake Street Family Health Center's waiting room and second floor
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2013 (August 8th) Patient-Centered Medical Home (PCMH) recognition achieved at five health centers by the national Committee for Quality Assurance (NCQA)
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2013 (December) Established Sports Medicine Clinic
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2014 (February 17th) Opened PCC Community Wellness Center at Loretto Hospital
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2014 (February) Certified by The Joint Commission as a Primary Care Medical Home (PCMH)
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2014 (October 8th) Birth Center at PCC received license as a freestanding birthing center from the Illinois Department of Public Health
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2014 (October 15th) Opened the Birth Center at PCC
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2015 (January) Established the Ultrasound Clinic
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2015 (June 2nd) Opened the PCC Austin Farm and Farm Stand
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2015 Patient-Centered Medical Home (PCMH) recognition achieved at a sixth health center by the national Committee for Quality Assurance (NCQA)
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2015 (November 16th) Opened PCC Community Wellness Center at Steinmetz
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2015 (December) Renovated PCC Melrose Park Family Health Center
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2016 (February 2nd) PCC Foundation incorporated as an independent 501(c)(3)
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2016 (February 2nd) PCC Community Wellness Center at Steinmetz licensed as a School Based Health Center by the Illinois Department of Public Health
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2016 (July 1st) Established the Chemical Dependency Clinic
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2016 (July 1st) Renovated PCC Community Wellness Center at Steinmetz
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2016 (September 1st) Transitioned Electronic Health Record to athenahealth

  • Paul Luning, MD, MPH
    Paul Luning, MD, MPH Chief Medical Officer, Paul Luning, MD, has been at PCC since 1995 when he completed the West Suburban Medical Center Family Medicine Residency program. Prior to this, he attended medical school at the University of Chicago – Pritzker School of Medicine. After three years with PCC, he went on to complete PCC’s Fellowship in Community Medicine. He has been instrumental in the development and implementation of many programs at PCC such as the Performance Improvement Program and PCC’s clinical program at Interfaith House, a local shelter for homeless individuals recovering from illness. He has received numerous honors and awards including the Distinguished Service Award from the American Academy of Family Physicians and Illinois Academy of Family Physicians; Teacher of the Year from the West Suburban Family Medicine Residency Program (2003, 2007, 2012); and George O'Neill Leadership Award from the Illinois Primary Health Care Association.
  • Robert J. Urso, MS, MHA, BSN
    Robert J. Urso, MS, MHA, BSN President and CEO, Robert Urso, has served at PCC since 2001. He has extensive executive experience in the FQHC and community health center environment as well as in community and tertiary hospitals. His prior experience includes physician practice management and development, fiscal management, and managed care. In addition, Mr. Urso has served as an ambulatory care surveyor for JCAHO and was credentialed to survey community health centers. Mr. Urso completed the Johnson and Johnson/UCLA Health Care Executive Program in 2004, and in 2007 he completed a fellowship program through the Mid-America Regional Public Health Leadership Institute at the University of Illinois at Chicago.
  • Katherine Suberlak, LCSW, AM
    Katherine Suberlak, LCSW, AM Chief Population Health Officer, Katherine Suberlak, LCSW, was appointed in 2015. However, she joined PCC as an AmeriCorps member in 2004 and returned to the organization as a graduate of the University of Chicago’s School of Social Service Administration. Ms. Suberlak established PCC’s behavioral health programming in 2007 and ushered in its substantial growth over ten years. Now, she maintains oversight of this integrated program, as well as our Illinois Breast and Cervical Cancer Program, Community Outreach Health Education Program, and Care Management Program. As PCC's first Chief Population Health Officer, Ms. Suberlak is responsible for maintaining and growing these services to help PCC achieve a Culture of Health within our target communities. 
  • Patrick Garrick, CPA, MBA
    Patrick Garrick, CPA, MBA Chief Financial Officer, Patrick Garrick, joined PCC in 2013. However, he was instrumental in establishing PCC as a stand-alone nonprofit in 1992 while he worked with West Suburban Medical Center. Mr. Garrick received his Bachelor's degree in accounting from the University of Illinois at Chicago and his Master's in Business Administration in Finance and Health Care from Dominican University. Mr. Garrick is a Certified Public Account and has over 25 years financial accounting and management experience in the health care field.
  • Lynn Hopkins, MS
    Lynn Hopkins, MS Chief Operating Officer, Lynn Hopkins, has been with PCC since 1994. She has extensive experience in program management, business development, grants management, and health center operations. She received her bachelor’s degree from DePaul University in Chicago and earned a Master of Science in Human Services Administration from Spertus College in Chicago. Ms. Hopkins has played an essential part in PCC’s growth and success, helping PCC attain 501(c)3 status and also securing PCC’s first Section 330 grant from the Bureau of Primary Health Care.